— What We Offer
Comprehensive Care for Every Smile
From your first check-up to a complete smile transformation — we offer everything your family needs, all in one welcoming place.
Preventive & Cleanings
Regular exams, cleanings, X-rays, and fluoride to keep your smile healthy.
Cosmetic Dentistry
Whitening, veneers, bonding, and smile makeovers for a confident smile.
Family & Children
Gentle, kid-friendly care that makes the whole family feel comfortable.
Restorative Care
Fillings, crowns, bridges, and root canals to restore function and beauty.
Clear Aligners
Clear aligners for a straighter and healthier smile.
Emergency Care
Toothaches, chipped teeth — same-day appointments for urgent needs.
— WHY PATIENTS CHOOSE US
Dentistry That Feels
Different
We Never Rush
Every appointment is scheduled with enough time to listen, explain, and provide genuinely thorough care.
Clear Communication
We explain treatment in plain language and make recommendations based on your individual needs and clinical findings.
Flexible & Accommodating
Flexible payment plans, same-week appointments, and care that works around your life.
— Meet Our Doctors
Dr. Patel & Dr. Jackson — Care Built on Trust
Dr. Neel V. Patel and Dr. Susanne P. Jackson bring together modern dentistry and a longstanding tradition of patient-centered care in Chapel Hill.
Dr. Jackson cared for patients in this practice for more than two decades before Dr. Patel took over in 2026. Today, they continue that legacy together — with an emphasis on thoughtful care, clear communication, and lasting relationships with patients and families.
— HOW IT WORKS
Your First Visit, Step by Step
1
Book Online or Call
Pick a time that works — book online in under 2 minutes or call us for same-day availability.
2
Warm Welcome
Arrive at our calm, welcoming practice. No anxious waiting room — we have everything ready.
3
Thorough Exam
Dr. Neel takes time to understand your history, concerns, and goals before any treatment.
4
Custom Care Plan
You receive a clear, honest treatment plan with options and costs — before any commitment.
— HOW IT WORKS
Your First Visit, Step by Step
1
Book Online or Call
Pick a time that works — book online or call us for same-day availability.
2
Warm Welcome
Arrive at our calm, welcoming practice. Our team member will coordinate your visit.
3
Thorough Exam
Our dentists take time to understand your history, concerns, and goals before any treatment.
4
Custom Care Plan
You receive a clear, honest treatment plan with options and costs — before any commitment.
— PATIENT STORIES
Hear it From Our Patients
★★★★★ 5.0· Google Reviews
★★★★★
Dr. Patel is genuinely the most thorough dentist I've ever been to. He explained everything without making me feel rushed.
SM
Sarah M.
Chapel Hill Resident
★★★★★
I brought my entire family here after our old dentist retired. The kids love it — and that says everything.
TR
Tanya R.
Mother of Three
★★★★★
I had avoided the dentist for 4 years because of anxiety. Dr. Patel's team made me feel so comfortable I came back.
JK
James K.
UNC Faculty
— OUR PRACTICE
A Space Designed
to Feel Like Home
— COMMON QUESTIONS
Everything You
Want to Know
Yes — we are actively welcoming new patients and their families. We typically have appointments available within the same week.
Legacy Family Dentistry is an out-of-network dental provider. We don't hold direct contracts with insurance companies — but that doesn't mean your insurance can't help cover your care.
Here's how it works in plain terms:
-
You pay Legacy directly for your treatment at the time of service
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We file your insurance claim for you — as a courtesy, at no extra charge
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Your insurance provider sends your reimbursement directly to you
-
The amount reimbursed depends on your specific plan and its out-of-network benefits
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Your first visit includes a comprehensive exam, digital X-rays, and a conversation with our dentists about your goals. Expect 60–75 minutes.
Absolutely. We are a true family practice — patients from toddlers through seniors. Our approach is gentle and adapted for every age.
Yes. If you are in pain or have a dental emergency, call our office early in the day — we set aside same-day slots for urgent care.